Business strategist & ONLINE Business Coach | Creator of the Built to Flow™ Framework

Life-Aligned Business Strategy for Sustainable Growth

Strategic guidance for experienced service providers.
Designed for real life, honoring your values, energy, and season.

Why business can feel harder, even when it’s working

Many service-based businesses reach a point where success is still there, but clarity isn’t. Life changes. Capacity shifts. The business grows beyond the version it was originally built for.

What worked before may now require more effort, more decision-making, or more of you than feels sustainable. That friction doesn’t mean you’ve failed or lost momentum. It usually means your business is ready for a different kind of leadership.

This is a normal part of business evolution and it’s exactly where thoughtful strategy matters most.

A season-aware FRAMEWORK & approach to business strategy

Built to Flow 

I believe businesses grow in seasons, not straight lines. Each season (expansion, integration, contraction and recalibration) requires different priorities, decisions, and leadership.

Instead of pushing harder or starting over, my work helps experienced service providers understand where they are now and respond with strategy that fits their life, capacity, and long-term vision.

This is business strategy designed to support real life, not override it.

This private podcast series provides clear, grounded guidance for moments of transition, when your business still works, but something no longer fits. I help you make sense of where you are now, identify the season your business is in, and clarify the priorities that matter most, without overwhelm, hustle, or starting from scratch.

The series includes three short episodes and is designed to be listened to in order. If you’re new here, this is the best place to begin.

A private podcast series for experienced service providers navigating what comes next


Start here when you need clarity about what comes next.

You’ll get a 90-minute, decision-focused strategy session to help you prioritize what matters now and move forward with confidence.

Best for when you’re facing a specific decision and want clear direction quickly

Best for when you want ongoing strategic support to strengthen your leadership as your business evolves.

A long-term strategic advisory container for entrepreneurs building businesses that evolve with their life, capacity, and season.

hi, I'm Heather

Business Strategist & Online Business Coach for Entrepreneurs

For more than 20 years, I’ve built, sold, and advised service-based businesses while leading through multiple seasons of growth, caregiving, and change. I bring a rare lens as both the co-owner and COO of a boutique, multi-state law firm and as a business strategist who has guided thousands of entrepreneurs.

That combination taught me something most traditional business advice misses: strategy has to work in real life. It has to account for capacity, context, and the human behind the business.

Today, I help experienced service providers navigate growth, change, and realignment with clarity and intention so their business can evolve in rhythm with the life they’re actually living.

The Built to Flow Podcast is where I explore business strategy through the lens of seasons, leadership, and real life. These conversations are designed for experienced service providers navigating growth, change, and long-term sustainability.

If you want perspective that unfolds over time and space to think more deeply about how your business is evolving, this is where we go next.


Built to Flow Podcast

TESTIMONIALS

"Working with Heather allowed me to create a streamlined process which led to patient, client and financial success." - Dr. Byrne

"Heather is a great coach that will give you encouragement, as well as the push you need to make changes in your business. I now have a much clearer plan of action of where I need to make changes in my business, and in my mindset." - Amber

"Working with Heather has been amazing! She has gotten me out of my comfort zone. I have never been this excited about my business. Working with her has been transformative." - Erin

"She is very strategic, but not just strategy high level, but also gets into the details of your business. She was always there for me. There were no cookie cutter plans." - Monica

"I can't say enough about working with Heather! Working with her as my business coach + strategist was the BEST thing I ever did for my business." - Krista

"For someone who has been in business for seven years, I thought there was no way she was going to be able to tell me something new. She helped me with my framework, my offers, establishing better boundaries, email sequences, content pillars and really supporting me through it all." - Krystal

"Heather helped me create a signature framework for my business that has been key to building a solid system for my retainer business model." - Moya

"Heather is a business coach that understands balancing life, cares about building an ethical business, and cares about our mental health and business health." - Lauren

"I loved getting so much direction and support from Heather with the rebranding process and organizing my offers. Although I was resistant in the beginning to the monthly packages, I see now how amazing they are!" - Jeannie

"Heather is not only full of knowledge and experience, but she is such a calming force. She came into a mess, broke it down, and helped me build it back up again, the way it needed to be." - Devin